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What do employees actually want for Christmas? We asked four very different people

We asked four very different people what they would actually want from work at Christmas. Their answers were different. The principles behind them were surprisingly consistent.

How do you choose one corporate Christmas gift for a workforce full of completely different people?

We decided to ask some of them.

Buying a Christmas present for one person can be difficult enough. Buying the same Christmas present for 50, 500 or 5,000 employees is a completely different problem.

A company might describe its employees as one team. Outside work, they are anything but one homogenous group.

They are 21 and 61. They live alone, with partners, children, parents and housemates. Some drink alcohol. Some don’t. Some love cooking. Some would happily never enter a kitchen again. Some spend their weekends gaming. Others are renovating houses, going to gigs, watching football, travelling, gardening or doing absolutely nothing at all.

So how do you choose a corporate Christmas gift that works for everyone?

We started small.

Not with a survey designed to claim we had discovered exactly what British employees want for Christmas. We simply spoke properly to four deliberately different people and used their reactions to challenge some of our own assumptions.

We asked them one question:

What would you actually give a damn about receiving from work at Christmas?

The answers were different.

The principles behind them were surprisingly consistent.

What do employees actually want in a Christmas gift from work?

The short answer?

Something that feels like a present.

Across our four conversations, people liked different products. But they consistently responded to the same broader ideas.

A good employee Christmas gift should feel generous. It should contain things worth eating, drinking, using or keeping. It shouldn’t make lazy assumptions about someone’s age, gender or lifestyle. There should be enough variety for different people to find their own favourites.

And, importantly, opening it should feel like part of Christmas.

Getting there took four rather different conversations.

Meet our four Christmas gift testers

There was James, 40, who works in a senior office role and has two children. He’s a friend of ours and, like plenty of people at his stage of life, Christmas revolves as much around home and family as it does around him.

Then Alex, 21, a junior software developer and the son of a family friend. He lives with friends and has extremely clear views about the difference between something enjoyable and something destined for the back of a cupboard.

Sophie, 30, works in marketing and is a friend and former colleague. She loves good design and nice things but can spot something trying too hard to look premium from approximately half a mile away.

And then there was Dave, 60, a tradesman we’ve known for years.

Dave’s response to most unnecessary objects can probably be summarised as:

“What am I supposed to do with that?”

Four ages. Different jobs. Different homes. Different tastes.

And already four quite different answers to the supposedly simple question of what makes a good staff Christmas gift.

James, 40: “I’d want something we could enjoy at home”

James had relatively little interest in anything that felt connected to work.

What interested him much more were things that could become part of Christmas at home.

Really good food. Something enjoyable to drink. Something lovely enough to keep. Something he could open with his wife. Something the children would probably steal.

That gave us our first useful thought.

An employee Christmas gift doesn’t have to stop with the employee

There is something rather lovely about somebody getting home and saying:

“Look what work sent us.”

A great gift can spill into the recipient’s Christmas.

Something delicious gets opened after dinner. A Christmas decoration comes out again next year. A treat disappears during a film. Something intended for the recipient gets immediately claimed by their partner.

That isn’t the gift failing.

It means the gift has become part of their home rather than another possession connected to work.

The recipient might be one person.

The enjoyment doesn’t necessarily have to be.

Alex, 21: “It needs to feel like someone actually chose it”

Alex’s reaction was different.

He was particularly sensitive to anything that felt too corporate.

But he wasn’t remotely difficult to buy for.

Good food? Absolutely.

Something indulgent he wouldn’t normally justify buying? Yes.

Something useful, beautifully designed or genuinely enjoyable? Great.

The important part wasn’t necessarily the price.

It was intent.

People can tell the difference between receiving something and being given a present

Two gifts could theoretically cost exactly the same amount.

One feels considered.

The other feels obligatory.

That distinction becomes even more important when companies are buying hundreds of them.

Scaling a gift doesn’t mean the finished thing needs to feel mass produced.

For Alex, the best work Christmas gift still had to pass a very simple test:

Would I have been pleased if somebody I knew had given me this?

That has become a useful test for almost everything we consider.

Sophie, 30: “I like the things I’d never quite buy myself”

Sophie responded strongly to little luxuries.

Things you notice. Things you pick up. Things you quite fancy.

And then things you put back because you don’t really need them.

Something beautifully made. Something delicious. Something slightly indulgent. Something lovely to use over Christmas.

But she was equally clear about what she didn’t want.

Nothing selected simply because she was a 30-year-old woman.

Nothing that appeared to have been chosen from a checklist of what somebody like her was supposed to enjoy.

And that raised a bigger question.

Is demographic personalisation actually personal?

Imagine trying to personalise an employee Christmas gift using a few pieces of basic information.

Thirty-year-old woman.

Beauty? Candles? Wellness?

Now take a 25-year-old man.

Football? Beer? Tech?

It doesn’t take long before personalisation becomes stereotyping.

One 30-year-old woman might adore beauty products. Another might have absolutely no interest in them.

One 25-year-old man might plan his entire weekend around football. Another couldn’t tell you who won the league.

Age, gender and job title tell us surprisingly little about what somebody actually enjoys.

And a real workforce contains far more differences than those.

Dave, 60: “It just needs to be actually decent”

Dave gave us possibly the best product brief of the exercise.

He wasn’t particularly concerned about whether his Christmas present was fashionable.

He wanted it to be:

“Actually decent.”

He liked things with substance. Proper treats. Useful things that felt well made. Familiar things that were noticeably better than the versions he might normally buy himself.

And that changed how we thought about surprise.

A surprising gift doesn’t have to be an unusual gift

Sometimes the surprise is simply discovering how good something familiar can be.

Not a token little treat.

A brilliant one.

Not something chosen because it fills a space in a hamper.

Something you genuinely want.

There is real pleasure in receiving the upgraded version of something you already know and like. The thing you’d probably never quite spend that much on yourself.

“Actually decent” turns out to be a pretty good benchmark.

Then we realised we’d been asking the wrong question

By this point, we had four different Christmas gift lists.

James liked the things that could become part of Christmas at home.

Alex wanted things that felt considered and enjoyable.

Sophie liked beautiful little indulgences.

Dave valued quality, familiarity and usefulness.

So which version should an employer choose?

None of them.

Because we had only spoken to four people.

And even with four people we were already seeing how quickly neat demographic assumptions fall apart.

A workforce differs by culture, religion, diet, family structure, income, home, interests, tastes, abilities, routines, attitudes to alcohol and relationships with Christmas itself.

They live alone, in flat shares and in households of six.

Some cook.

Some don’t.

Some love having people over.

Some desperately want everyone to leave.

Some are minimalists.

Some have cupboards containing seventeen different serving platters.

Trying to predict the single perfect Christmas present for every employee suddenly seemed like the wrong objective.

There is no universal employee Christmas gift

And perhaps there doesn’t need to be.

Instead of trying to find the one product everybody would love, we became much more interested in building variety into one gifting experience.

Some things you eat.

Some things you drink.

Some things you keep.

Some things you share.

Some are useful.

Some are indulgent.

And one or two should simply make you smile.

The aim isn’t for every employee to rate every item ten out of ten.

That would be unrealistic.

The aim is for different people to discover different favourites.

Why variety can work better for a diverse workforce

Imagine a Christmas gift containing twelve individually wrapped presents.

One recipient immediately claims one of the treats.

Another prefers the savoury things.

Somebody loves the drink.

Somebody else takes home the thing they’ll keep.

One item becomes a family favourite.

Another gets enthusiastically stolen by somebody’s partner.

The exact same gift begins to behave differently in every household.

That interested us.

Instead of trying to personalise the employee before the gift arrives, the recipient effectively personalises the experience themselves through what they enjoy, share and keep.

For a company buying Christmas gifts for a large or varied workforce, that feels like a far more human starting point.

Should corporate Christmas gifts contain alcohol?

This was another area our conversations made us think about carefully.

Alcohol has traditionally been an easy shorthand for a Christmas gift.

Wine. Champagne. Something festive.

But it simply doesn’t work for everybody.

Somebody might not drink because of religion, health, pregnancy, medication, recovery, driving, personal preference or simply because they don’t particularly like it.

None of those people should have to identify themselves in order to receive the “alternative” version of the company Christmas present.

So we started from somewhere different.

Alcohol-free shouldn’t mean second best

A great drink should be enjoyable in its own right.

If somebody chooses to add their own alcohol at home, that’s their business.

If they don’t, they still received exactly the same considered present as everybody else.

Nobody has to explain themselves.

Nobody has to opt out.

And nobody gets the slightly sad version.

Why shareable Christmas gifts matter

Our four testers made us realise something else too.

Not everything in an employee gift needs to be loved personally by the recipient.

James might not want one of the sweet treats.

His children might.

Alex might pass something to his mum.

Dave might not drink coffee.

Somebody else at home does.

Christmas is inherently shared.

If a gift gets opened, eaten, passed around, discussed and occasionally fought over, we’d argue it has worked rather well.

There is a benefit for the employer too.

Instead of the relationship ending when somebody opens a box at their desk, the company has created something that travels home with them.

“This came from work.”

That is a very different feeling from putting another branded object into circulation.

Corporate Christmas gifting is also about the opening

This might be the thing we underestimated most.

We spend an enormous amount of time discussing what goes inside a corporate Christmas gift.

But opening a present is part of receiving one.

A box containing twelve products is one experience.

Twelve individually wrapped presents, numbered and waiting to be discovered, is another.

You rummage.

You pick one up.

You wonder what’s in number twelve.

Somebody else joins in.

You start opening them together.

And that is where our 12 Days of Christmas present came from.

Each of the twelve presents gets its own illustrated sticker, inspired somewhat irreverently by the Twelve Days of Christmas.

There are French hens behaving very French.

A Lord with champagne.

A drummer clutching a pint.

Pipers who have got themselves into various difficulties.

Christmas is allowed to be fun.

The important thing for us is that the joke sits in the experience and presentation.

The contents themselves don’t need to become novelty gifts.

Because the world already has quite enough Christmas objects nobody wants by January.

So what makes a good corporate Christmas gift?

After four very different conversations, we don’t have a scientifically proven shopping list.

We have something more useful for us: a set of principles against which we can judge what we’re building.

A good employee Christmas gift needs enough variety for different people to find different things they genuinely enjoy.

That could mean something delicious. Something savoury. An interesting alcohol-free drink. Something useful. Something indulgent. Something connected to Christmas. Something to share. Something that lasts beyond Christmas.

And a final present that gives the whole experience a proper ending.

The individual products can change.

The principles matter more.

Quality matters more than filling the box

Twelve presents are only exciting if they’re worth opening.

Twelve pieces of filler do not become generous because somebody wrapped them individually.

Some presents can be small.

Some should feel more substantial.

Different days should create different reactions.

And the whole thing needs to feel better than the sum of its parts.

That is the job.

How do you choose Christmas gifts for a diverse workforce?

Our biggest conclusion was actually quite simple.

Stop trying to predict everybody.

Don’t assume men want one thing and women another.

Don’t assume younger employees want one category and older employees another.

Don’t assume somebody’s job tells you what they enjoy outside it.

Don’t assume everybody drinks.

Instead, create enough thoughtful variety that different people can find themselves somewhere within the gift.

That’s a very different kind of personalisation.

And we think it is a much more human one.

What should an employee Christmas gift feel like?

Ultimately, this became our simplest test.

Not:

Does this work for a 30-year-old woman?

Or:

Will a 60-year-old man like this?

But:

Does this feel like something you would genuinely be pleased to unwrap?

That is the standard we’re trying to build Proper Presents around.

Because whether you’re buying Christmas gifts for 30 employees or 3,000, the person opening one of them isn’t a demographic.

They’re a person.

And the reaction we’re aiming for is wonderfully uncomplicated:

“Oh. This is actually really good.”

For Dave, that might even qualify as glowing praise.


Frequently asked questions about corporate Christmas gifts

What do employees actually want for Christmas from work?

People have very different tastes, but a strong employee Christmas gift should feel enjoyable and considered rather than overly corporate. Quality, variety, presentation and the experience of opening it can matter just as much as the individual products.

How do you choose one Christmas gift for a diverse workforce?

Avoid trying to predict individual tastes from broad characteristics such as age, gender or job title. One approach is to build enough variety into the gift that different recipients naturally find different favourites.

Should corporate Christmas gifts be personalised?

Personalisation can work brilliantly when you genuinely know an individual's preferences. Personalisation based on demographic assumptions is much less personal. Thoughtful variety offers another route, allowing recipients to decide for themselves what they enjoy, share and keep.

Should companies give alcohol as a Christmas gift?

Alcohol isn't universally appropriate. Starting with a genuinely good alcohol-free drink can make one core gift work for more people without asking employees to explain whether or why they drink.

What makes a corporate Christmas gift feel premium?

Usually not simply adding more things. Better products, thoughtful selection, strong presentation and a memorable opening experience can create far more perceived value than filling a box for the sake of the item count.


One company. Hundreds of different people. One Christmas present they’ll actually want to open.

Christmas gifting to sort?

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